December 6, 2022

How to Make Workplace Technology Accessible to Everyone

Many companies struggle when it comes to providing inclusive technology in the workplace.

People with disabilities routinely face challenges in navigating technology in the office—from websites that aren’t properly designed for visually impaired individuals to computer setups that require a mouse and videoconferencing technology that lacks captioning.

Deborah Kaplan, deputy director of programmatic access at the San Francisco Mayor’s Office on Disability, is a longtime disability advocate whose current role includes citywide policy, guidance and training on accessibility best practices. Since a life-changing spinal-cord injury in her early 20s that left her with significant mobility disabilities, she has focused on making technology more accessible to all, a concept known as universal design.

“It’s a combination of having the right technology and the right people in place to make sure that technology is accessible to all who need it,” she says.

Ms. Kaplan spoke with The Wall Street Journal about where she sees room for improvement in workplace technology. Edited excerpts follow.

in Tech
Related Posts

HP and Dell Post Strong Profits, Point to Bullish Outlook for PCs

May 27, 2021

May 27, 2021

Dell on Thursday reported that first-quarter revenue rose 12% to $24.5 billion from a year earlier driven by a 42%...

Epic Games Faces Apple in Final Day of Courtroom Battle Over Monopoly Claims

May 24, 2021

May 24, 2021

Lawyers for Apple Inc. and Epic Games Inc. on Monday began making their final arguments to a judge deciding whether...

To Offset Climate Change, Scientists Tout City Trees and Ultra-White Paint

June 4, 2021

June 4, 2021

The Future of Everything covers the innovation and technology transforming the way we live, work and play, with monthly issues...

Biden Seeks Review of Foreign-Owned Apps Beyond TikTok, WeChat. Here’s What You Need to Know.

June 10, 2021

June 10, 2021

President Biden revoked a Trump-era attempt to ban Chinese-owned apps TikTok and WeChat, TCEHY -1.69% instead implementing an executive order...

Bitcoin Miners Are Giving New Life to Old Fossil-Fuel Power Plants

May 21, 2021

May 21, 2021

Across America, older fossil-fuel power plants are shutting down in favor of renewable energy. But some are getting a new...

Sonos Works to Grow Malaysia Operation Despite Supply-Chain Issues

May 28, 2021

May 28, 2021

Speaker maker Sonos Inc. is working with suppliers to boost production capacity in Malaysia to lower its tariff costs, but...

New York City Law Department Hit by Cyberattack

June 8, 2021

June 8, 2021

Hackers breached the New York City Law Department’s computer system over the weekend, prompting the city to limit access to...

Judge Blocks Florida Law Barring Twitter, Facebook Bans of Candidates

July 1, 2021

July 1, 2021

A federal judge in Florida on Wednesday blocked the state from enforcing key parts of a new law that makes...

Samsung to Choose Taylor, Texas, for $17 Billion Chip-Making Factory

November 23, 2021

November 23, 2021

Samsung Electronics Co. plans to build a roughly $17 billion chip-making plant in Taylor, Texas, according to people familiar with...

Lordstown Motors Looks to Reset Its Course a Day After CEO’s Exit

June 15, 2021

June 15, 2021

Executives at troubled electric-truck startup Lordstown Motors Corp. said Tuesday that the company has enough interest from potential buyers to...

Tech Talent Migrates to Collaboration Startups as Hybrid Work Comes Into Its Own

June 14, 2021

June 14, 2021

Executives at some of the world’s largest technology firms are leaving prime jobs to join startups that build communications and...

CyrusOne Nears Deal to Be Sold to a Private Equity Buyer

November 12, 2021

November 12, 2021

CyrusOne Inc. is nearing a deal to be sold to a private-equity buyer that could value the data-center operator at...

Match Group, Former Employees Spar Over Handling of Sexual-Assault Allegation

May 28, 2021

May 28, 2021

When Greg Blatt announced his plan to resign as Match Group Inc. MTCH 0.26% chief executive in 2017, the dating-app...

Nvidia Posts Record Earnings on Videogaming, Cryptocurrency Demand

May 26, 2021

May 26, 2021

Nvidia Corp. NVDA 0.33% reported a record quarterly revenue and profit, propelled by demand for videogaming and cryptocurrency and despite...

AI Algorithms Get Tripped Up in Fighting Hate Speech

June 7, 2021

June 7, 2021

One of the most comprehensive studies to date on the effectiveness of online hate-speech filters underscores a shortcoming many social-media...